Job Description

Job TitleThe incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.Essential Functions:These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position:Quickly and accurately makes change, cashes checks, and processes fills.Writes receipts for pay outs and other documents. Accesses and enters information on a computer.Greets patrons and offers efficient, timely customer service during all window transactions.Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.Maintains bank balance, keeps work area clean and supplies stocked.Completes any required paperwork accurately and efficiently.Customer facing transactions such as:Fronting Money, and Safekeeping transactionsCurrency exchangesCashing checksCredit card cash advancesTicket related transactionsBalances specific assigned areas with accuracy.Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.Cleans and sanitizes work and public spaces.Other duties as assigned.Education And/Or Experience Requirements:Related education and experience may be interchangeable on a year for year basis:• High School diploma or equivalent required.• Prior cashier or teller experience preferred.• Good arithmetic skills preferred.Additional Requirements (Licenses, Certifications, Testing, etc.):Must obtain and maintain all licenses/certifications per Federal law, State law, and Virginia Lottery.Must successfully pass background check.Must maintain strict confidentiality relative to financial data and casino policies.Must successfully pass drug screening.Must be well-groomed and in appropriate uniform with appropriate license visible at all times.Must be twenty-one (21) years of age.Knowledge Of:Computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.Basic math skills.10-Key calculator.Prior cashier or teller experience strongly preferred.Ability To:Be flexible to work varying shifts and time schedules as needed.Work in an environment subject to varying crowds and noise levels depending on guest volume.Communicate effectively with outside contacts and all levels of team members.Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.Balance bank at end of shift.Identify and accurately cash different denominations of cash currency, checks, etc.Stand for 100% of a shift in a noisy environment.Lift based on assigned areas.Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.Pay Range:$14 - $19/Hourly

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